Strengthen quality. Modernize public services. Drive institutional excellence.

In an increasingly demanding institutional and economic environment, organizations must continuously improve the quality of their services, strengthen governance, ensure regulatory compliance and modernize their operational systems.

Public administrations, government agencies, laboratories, certification bodies and private sector organizations face growing expectations in terms of performance, transparency, accountability, standardization, occupational health and safety, and service delivery.

To support these transformations, FIXE CONSULTING FORMATIONS presents its international professional development programme:

2027 WORKSHOPS — QUALITY MANAGEMENT, PUBLIC SERVICES, TECHNOLOGIES & TRANSFORMATION

This programme comprises 10 specialized workshops, designed for senior executives, quality managers, public administration officials, compliance officers, auditors, laboratory professionals, certification specialists, technical managers, HSE professionals, institutional decision-makers and organizational transformation leaders.

WORKSHOP FORMAT

Duration: 2 weeks — 10 working days

• Week 1: Intensive professional training.
• Week 2: Educational visits and tourist excursions.
• Three sessions available for each workshop.
• One international destination assigned to each programme.

Ten specialized workshops designed to strengthen quality systems, improve institutional performance, promote regulatory compliance, modernize public services and establish sustainable organizational excellence.

FULL PROGRAMME — 10 WORKSHOPS

NQ-01 — Standardization, Regulatory Systems & Quality Governance

📍 Destination: Bogotá, Colombia

2027 Sessions

• Session 1: 25 January–05 February 2027
• Session 2: 22 February–05 March 2027
• Session 3: 22 March–02 April 2027

Programme Content

Fundamentals of standardization, international standards and regulatory frameworks, institutional quality policies, quality governance, development and implementation of management systems, regulatory requirements, institutional compliance, quality assurance, documentation systems and continuous improvement. Participants will examine how to establish effective standardization and quality governance frameworks that strengthen organizational credibility, consistency and performance.

NQ-02 — Quality Management & ISO 9001

📍 Destination: Brussels, Belgium

2027 Sessions

• Session 1: 08–19 February 2027
• Session 2: 08–19 March 2027
• Session 3: 05–16 April 2027

Programme Content

Quality management principles, ISO 9001 requirements, implementation of quality management systems, process-based management, organizational context, leadership and accountability, risk-based thinking, performance monitoring, internal quality procedures, corrective actions and continuous improvement. The workshop focuses on developing and maintaining effective quality management systems that improve customer satisfaction and organizational performance.

NQ-03 — Quality Audit, Compliance & Continuous Improvement

📍 Destination: Geneva, Switzerland

2027 Sessions

• Session 1: 22 February–05 March 2027
• Session 2: 22 March–02 April 2027
• Session 3: 19–30 April 2027

Programme Content

Quality auditing methodologies, internal and external audits, audit planning and preparation, compliance assessment, audit evidence and reporting, identification of non-conformities, corrective and preventive actions, root cause analysis, performance evaluation and continuous improvement methodologies. Participants will develop the practical skills needed to conduct effective audits, strengthen compliance and improve organizational processes.

NQ-04 — ISO 17025, Metrology & Laboratory Competence

📍 Destination: Dubai, United Arab Emirates

2027 Sessions

• Session 1: 08–19 March 2027
• Session 2: 05–16 April 2027
• Session 3: 10–21 May 2027

Programme Content

ISO/IEC 17025 requirements, laboratory quality management, technical competence, metrology principles, calibration and measurement traceability, equipment management, measurement uncertainty, validation and verification of methods, laboratory documentation, quality assurance of test results and accreditation preparation. The programme addresses the technical and managerial requirements necessary to improve laboratory reliability, competence and international credibility.

NQ-05 — Integrated HSE Systems & Risk Management

📍 Destination: Casablanca, Morocco

2027 Sessions

• Session 1: 22 March–02 April 2027
• Session 2: 19–30 April 2027
• Session 3: 24 May–04 June 2027

Programme Content

Integrated health, safety and environmental management systems, occupational health and safety, environmental risk assessment, hazard identification, accident prevention, workplace safety, emergency preparedness, incident investigation, regulatory compliance, environmental protection and operational risk management. The workshop explores the integration of quality, environmental and occupational health and safety management systems to promote safer, more efficient and sustainable organizations.

NQ-06 — Certification, Accreditation & Conformity Assessment

📍 Destination: São Paulo, Brazil

2027 Sessions

• Session 1: 05–16 April 2027
• Session 2: 03–14 May 2027
• Session 3: 07–18 June 2027

Programme Content

Certification principles, accreditation frameworks, conformity assessment procedures, international standards, certification requirements, inspection and testing systems, assessment methodologies, technical documentation, audit preparation, accreditation processes and institutional quality assurance. Participants will gain a better understanding of certification and accreditation mechanisms and how to establish credible conformity assessment systems.

NQ-07 — Public Service Quality & Institutional Performance

📍 Destination: Lisbon, Portugal

2027 Sessions

• Session 1: 19–30 April 2027
• Session 2: 17–28 May 2027
• Session 3: 21 June–02 July 2027

Programme Content

Public service quality management, institutional performance assessment, citizen-oriented service delivery, administrative modernization, public sector governance, service standards, performance indicators, accountability, process optimization, institutional evaluation and continuous improvement. The workshop focuses on developing more accessible, efficient, transparent and citizen-centered public services.

NQ-08 — Process Management & Operational Excellence

📍 Destination: Nairobi, Kenya

2027 Sessions

• Session 1: 03–14 May 2027
• Session 2: 07–18 June 2027
• Session 3: 05–16 July 2027

Programme Content

Business process management, process mapping, workflow optimization, operational performance measurement, Lean management principles, waste reduction, productivity improvement, process automation, organizational efficiency, operational risk control and continuous improvement methodologies. Participants will explore practical approaches to improving organizational processes, reducing inefficiencies and strengthening operational excellence.

NQ-09 — Technical Standardization, Regulation & Competitiveness

📍 Destination: Cairo, Egypt

2027 Sessions

• Session 1: 17–28 May 2027
• Session 2: 14–25 June 2027
• Session 3: 19–30 July 2027

Programme Content

Technical standards and regulatory frameworks, product and service conformity, technical regulations, quality infrastructure, market access requirements, inspection and testing, regulatory harmonization, compliance monitoring, competitiveness strategies and international best practices. The workshop examines how standardization and regulatory compliance can strengthen product quality, institutional credibility and economic competitiveness.

NQ-10 — Quality 4.0, Digitalization & Data Intelligence

📍 Destination: Istanbul, Türkiye

2027 Sessions

• Session 1: 31 May–11 June 2027
• Session 2: 28 June–09 July 2027
• Session 3: 26 July–06 August 2027

Programme Content

Quality 4.0 principles, digital quality management systems, digital transformation of quality processes, artificial intelligence applications, data analytics, intelligent monitoring, digital dashboards, predictive quality management, automation, real-time performance indicators and data-driven decision-making. Participants will explore how emerging technologies can modernize quality management systems and improve organizational performance.

INTERNATIONAL DESTINATIONS FOR PROFESSIONAL LEARNING

The destinations are assigned to the workshops in accordance with the official 2027 programme:

• 🇨🇴 Bogotá, Colombia
• 🇧🇪 Brussels, Belgium
• 🇨🇭 Geneva, Switzerland
• 🇦🇪 Dubai, United Arab Emirates
• 🇲🇦 Casablanca, Morocco
• 🇧🇷 São Paulo, Brazil
• 🇵🇹 Lisbon, Portugal
• 🇰🇪 Nairobi, Kenya
• 🇪🇬 Cairo, Egypt
• 🇹🇷 Istanbul, Türkiye

Each destination is selected to enrich the learning experience, encourage international exposure, facilitate professional exchanges and enable participants to discover relevant institutional, technical and organizational practices.

TRAINING AT YOUR PREMISES

Public administrations, ministries, government agencies, local authorities, laboratories, certification bodies, companies and other institutions may also request customized training programmes delivered directly in their city or country.

This option is available upon request and subject to prior agreement regarding programme content, dates, training arrangements, logistics and financial conditions.

This approach allows institutions to strengthen the capabilities of larger teams, address specific organizational challenges and facilitate employee participation without requiring international travel.

TARGET AUDIENCE

These workshops are particularly designed for:

• Directors and senior managers of public and private organizations;
• Senior officials from ministries and government agencies;
• Public administration and local government executives;
• Quality management directors and quality assurance officers;
• Quality auditors and compliance specialists;
• ISO management system implementation professionals;
• Laboratory directors, managers and technical personnel;
• Metrology and calibration specialists;
• Certification and accreditation professionals;
• Health, Safety and Environment (HSE) managers;
• Risk management and internal control officers;
• Process management and operational excellence specialists;
• Regulatory authorities and technical standardization professionals;
• Digital transformation and quality management technology specialists;
• Consultants and professionals involved in institutional modernization.

WHY PARTICIPATE?

International expertise

Specialized programmes addressing contemporary challenges in quality management, institutional governance, regulatory compliance, public service modernization and organizational performance.

Experienced trainers

Qualified professionals and practitioners committed to sharing practical knowledge, proven methodologies and tools that can be applied in real organizational environments.

Practical, results-oriented learning

Case studies, professional exercises, audit simulations, process analysis, institutional scenarios and experience-sharing sessions.

Immediately applicable operational tools

Practical methodologies to improve quality systems, strengthen compliance, optimize processes, manage risks and enhance institutional performance.

A valuable professional and cultural experience

The second week is dedicated to educational visits and tourist excursions, extending the learning experience beyond the classroom.

Personalized support

Training approaches adapted to participants’ responsibilities, institutional priorities and the specific challenges of their organizations.

TRAINING FEES

Fees per participant and per two-week workshop

Individual registration

• With four-star hotel accommodation: €5,500
• Without accommodation: €5,000

Corporate or institutional group registration

Applicable from two participants:

• With four-star hotel accommodation: €5,000 per participant
• Without accommodation: €4,500 per participant

For institutional requests or training delivered at your premises, a customized technical and financial proposal will be prepared according to the number of participants, location and specific requirements.

HOW TO REGISTER

Click the REGISTER button to access the registration form.

You will be able to indicate:

• The selected workshop;
• The programme code;
• Your preferred session;
• The assigned destination;
• Individual or corporate/group registration;
• Accommodation preference, with or without hotel accommodation.

REGISTRATION BY EMAIL

You may also submit your registration request to:

contact@fixe-consulting.com

For individual registration

Please provide:

• Participant’s full name;
• Professional position and organization;
• Workshop code and title;
• Selected session;
• Destination;
• Accommodation preference;
• Participant’s telephone number and email address.

For corporate or institutional registration

Please provide:

• Company or institution name;
• Full names and professional positions of all participants;
• Selected workshop(s);
• Preferred session(s);
• Assigned destination(s);
• Accommodation preference;
• Contact details of the person responsible for registration.

RECOMMENDED EMAIL SUBJECT

Please use the following format:

WORKSHOP CODE AND TITLE | SESSION | DESTINATION

Examples

NQ-02 — Quality Management & ISO 9001 | 08–19 February 2027 | Brussels

NQ-04 — ISO 17025, Metrology & Laboratory Competence | 10–21 May 2027 | Dubai

NQ-10 — Quality 4.0, Digitalization & Data Intelligence | 26 July–06 August 2027 | Istanbul

For customized institutional training delivered locally:

NQ-07 — Public Service Quality & Institutional Performance | On-site Training | City and Country

BUILDING HIGH-PERFORMING AND RESILIENT ORGANIZATIONS

From international standardization and ISO quality management systems to laboratory accreditation, HSE, public service performance, operational excellence, technical regulation and Quality 4.0, FIXE CONSULTING workshops develop the professional capabilities needed to modernize institutions and improve organizational effectiveness.

These programmes support a culture of quality, accountability, continuous improvement and innovation, contributing to stronger institutions and more competitive organizations.

10 specialized workshops

3 sessions available for each workshop

2 weeks — 10 working days per workshop

Professional training, educational visits and tourist excursions.

Our ambition: to strengthen quality governance, modernize public services, improve institutional performance and build more efficient, inclusive and resilient organizations.

FIXE CONSULTING FORMATIONS

Experts at the service of your ambitions.

Strengthen your skills.

Build lasting performance.

📧 contact@fixe-consulting.com

🌐 www.fixe-consulting.com

📱 WhatsApp: +243 999 205 901

☎️ Canada Office — Calls and SMS: +1 450 751 7800

☎️ Europe Office — Calls and SMS: +33 7 51 16 47 53

Human capital, a driver of development.